Lucky Communication

ARE YOU LUCKY?
Are you lucky in communication? Of course you are. Shooting from the lip in a fast and careless manner is a recipe for disaster. You know that you make your own good communication luck. But, how do you make good luck happen when you’re feeling bad?

HOW DO YOU MAKE TODAY A LUCKY DAY OF POSITIVE COMMUNICATION?

Are you mindful of your own communicator power? Here are road signs that you are driving sensibly down the road of excellent communication, empowering everyone by exceeding expectations. YOU…

•    Take time to talk
•    Build communication bridges of trust
•    Think optimistically about people
•    Listen and hear more than you talk and tell
•    Are aware of your communication prejudices
•    Adjust your mood to avoid running into a ditch or wall
•    Apologize freely and joke often
•    Don’t go for “It’s my way or the highway” threats
•    Give a balanced diet of positive and negative feedback
•    Strive to improve your communication skills a little bit every single day
•    Don’t put off people who might have a bone to pick with you
•    Pump yourself up daily with encouraging self-talk
•    SMILE and make eyeball contact with newcomers
•    Clarify if what you hear being said is actually what is being said
•    Leave your ego at the door

ARE YOU TOO SENSITIVE OR NOT SENSITIVE ENOUGH TO WHAT WORKS?

How to start off on a good foot? Appreciate that Empathizers are TOO sensitive to the moods and opinions of others, but they don’t care enough for the self. Conversely, Instigators have plenty of respect for the self, while being LESS sensitive to the emotions of others. A balanced style works best.

By studying the TALK2ME© system, you will improve your communication results and mood. Not a bum deal.  Test your communicator type today for free at http://www.drogrady.com/type.php

Dr. Dennis O’Grady is a family business psychologist, individual counselor and couple communication expert from Dayton, Ohio. You can reach Dennis by calling 937-428-0724.

A Positive Tone Of Phone

You’re ready to make the call. The big phone call, that is. You want to send a friendly smile right through the handset of your phone. But you don’t like to talk on the phone. Any tools or tips for putting your best words forward in tense times like these? Yep, there sure are.

DO YOU PREFER THE INDIRECT OR DIRECT APPROACH TO TALK?

Let’s avoid unnecessary talk accidents. You don’t have to call in a 911-communication emergency or feel stalled out. However, you can match up better with the person you’re calling or who is talking with you. For example, you know that Empathizers like an indirect and quieter approach, while Instigators like a direct and louder approach. Neither way is better or worse. Which do you prefer – the I or the E way?

EMPATHIZER PHONE LISTENERS VS. INSTIGATOR PHONE SPEAKERS

What preferences do you exhibit? Do you always use what works for you when you are communicating? Not good. When you use the TALK2ME© system typecasting function, you know which type of talker you have on the other end of the phone line.

Preferences for packaging good talk….

1. E-types prefer to give the best correct answer, while I-types prefer a fast answer

2. E-types prefer to give a positive view of the project, while I-types prefer to give a realistic view of the project

3. E-types prefer to hear a calm voice tone, while I-types prefer to hear an impassioned voice tone

4. E-types prefer to warm things up by beating around the bush a little bit, while I-types prefer the “let’s get right to the point here” direct approach

5. E-types prefer that you lead the conversation, while I-types prefer being in charge by directing the conversation

6. E-types prefer person-driven solutions, while I-types prefer policy-driven solutions

7. Both Empathizers and Instigators prefer non-emotional communications that stick to the task at hand

MANAGING YOUR MOUTH

Words matter. Words can heal or open wounds. A negative phone attitude quickly sends the message, “I don’t have time to care for you, nor do I care to meet your needs!”

To project strength: Appeal to the communication type of your talk partner.

Dennis O’Grady, PsyD, is a clinical psychologist and corporate trainer in Dayton. He teaches powerful new communication tools using the TALK2ME© system. Reach Dr. O’Grady at 937-428-0724 or at www.drogrady.com.