ADAPT TO YOUR OPPOSITE COMMUNICATION STYLE
It’s all about quality feedback, isn’t it? It’s so hard to communicate clearly. We all have expectations, make assumptions, get moody, fail to clarify…to verify…or to confirm. Do you invest in your future, or do you let your butt tell your head what to do?! I recently led a two-day educational seminar for leader-managers in the trucking industry. Here is the group wisdom of the 11 managers who were steeped in the easy moves of the Talk To Me positive and effective communication system that nets “real world” results:
MULTI-MILLION DOLLAR TALK TOOL KEYS
• Listen before you speak.
• Be on the same page.
• Try to know to whom you are talking.
• Be yourself.
• Accept responsibility for identifying the supervisor communication group and coach to move their thoughts and actions more toward the middle.
• It is essential to quickly identify communication types to aid in formulating the content of your message or feedback.
• Diffuse the conflict, resolve the problem.
• Adapt your communication style.
• Simply balance the communication styles.
• Accuracy in communication is essential.
• When dealing with rogues, have a plan.
ABOUT TALK DOC, DENNIS E. O’GRADY
Dennis O’Grady, Psy.D., is known as the Talk Doc since the advent of his positive and effective communication system, Talk to Me©. Dennis is president of the Dayton Psychological Association and is a clinical professor at the Wright State University School of Professional Psychology. His talk textbook, Talk to Me: Communication Moves to Get Along With Anyone, received the 2008 Axiom Business Book Award Silver Medal.