Read my map! (My communication map, that is. The one type I use to get from here to there.) You aren’t using your Talk2Me© Communication Roadmap? Well, then, how can you expect to easily make corrections in direction to get to your next destination? After all, corrections in direction lead to high marital and customer satisfaction scores!
You are aware and conscious of that fact, right? Are you marching off the map as an Empathizer-type or Instigator-type communicator? Read my lips! Don’t know your own talk type? Nah, not possible, read my map!
ENCOUNTERING A BALANCED COMMUNICATOR?
Are you a balanced communicator? No, you shouldn’t have to stuff your foot in another’s shoe. But how do you go in a new communication direction by using your Communicator Map or GPS? Here’s what recent Communication Driver’s Education Class #9 encountered that was enlightening and mind-opening to all:
1. Focus on listening, relax and step back, eye contact.
2. Be more appreciative of what people actually do for you.
3. Spread the work around evenly instead of piling it all on the hard workers.
4. Focus on how actions of the 10% affect the 90% when it comes to safe work practices.
5. Be more available at the other guy’s or gal’s time frame. Do it immediately.
6. Take more time to communicate my reasons more clearly. “Turn the green side up!” when you’re laying sod so the roots can go down into the soil.
7. Take time to hear everything they’re saying, not just part of what they’re saying. I can’t afford to listen selectively.
8. Listen to hear what they’re saying.
9. Explain my train of thought more so people don’t feel singled out but have a feather put in their hat.
10. Better involvement. Be involved with meeting the needs of all those we serve and help.
11. Verify and clarify that the other person understands the message.
12. Look out for individuals who may need instructions repeated so they can retain the information.
13. Become more personable. Don’t treat everyone who works for you as a number.
ABOUT “TALK DOC” DENNIS E. O’GRADY, PSY.D.
Dr. Dennis O’Grady is the developer and researcher of the Talk2Me© positive and effective communication system. Talk2Me© has been successfully implemented in multi-generational family companies and couples communication training.