“Son…What I believe WE have here is a failure to communicate!”

Defensive Talking of The Anger Communicator

In the classic movie “Cool Hand Luke,” Paul Newman played a charismatic leader/prisoner who was also the instigator of rebellion against the system and the warden who ran it.

In a scene that’s become famous, the warden had these words for Newman just before punishing the mouthy prisoner by throwing him in the potentially deadly “hole,” or outdoor solitary confinement:

“Son…What I believe WE have here is a failure to communicate!”

It’s a perfect example of so-called “defensive talking.”

“Defensive talking” defends the individual at the expense of the relationship. Defensive talking is a play off the old saying, “The best defense is a good offense!”…which actually throws gasoline on the fire of conflicts. Defensive talking is the hallmark of an anger communicator who clubs a partner with rude words while breaking his or her bones and trust to boot.

Anger communicators lose at the game of teamwork or romantic love because of “bad communication.” An anger communicator issues extreme statements that are melodramatic and made to have the effect of backing you down from talking openly and honestly…especially about important feelings and decisions.

How so? Defensive talking by an anger communicator diverts attention away from talking about the real issues. An anger communicator’s tactics include sarcastic slams, threats, psychoanalytical critiques and guilt bombs, just to name a few. They’re all different ways of telling love and logic to take a hike.

Defensive Talking Of The Anger Communicator

DEFENSIVE TALKING LEADING CAUSE OF DIVORCE OR BREAKUP

Relationship expert and researcher Dr. John Gottman (http://www.gottman.com/) has found defensive talking to be the leading indicator(s) of a divorce or breakup.

When you have a “failure to communicate,” you will become an anger communicator and use some of these defensive talk tactics or guilt bombs to the detriment of all.

1. Threats. Unilateral verbal threats to take some drastic action that will cause an unwanted loss to the partner, such as: “If you keep this up I’ll have to…” or “Maybe this just isn’t going to work out between us!” or “Shouldn’t we quit while we’re ahead?” or “If you accuse me of doing IT, I might as well do IT!” Or “Why should I try to talk to you when you don’t ever listen to me?”

2. Icing. Ignoring the partner to show disapproval, such as: “I don’t have time right now…I’ll have to get back to you!” or “You’re so high maintenance!” or “I’m not in the mood tonight!” or “Who do you always expect to come first? You can’t always expect to be number one!” Non-verbal icing comes in the form of not writing back to an e-mail or not returning a call when that would otherwise be the custom.

3. Critiques. Criticizing the personality (or personal habits) of a talk partner, such as: “Why do you always have to be so negative!” or “Not EVERYone’s a perfectionist like you are!” or “You worry too much!” or “Why don’t you take some responsibility for a change?” or “There you go again…making a mountain out of a tiny mole hill!”

4. Slams. Disowning what is true about the self by blaming the partner for the projected trait(s), such as: “You can dish out criticism but you sure can’t take it!” or “It’s always ALL about you!” or “Why can’t you listen with an open mind for a change?” or “You are SO wrong about that!” or “You play the victim violin to get sympathy!” or “All you ever do is think about your own selfish needs…it’s big “I” and belittling ‘U’!”

5. Pessimism. Claiming that change CAN’T happen to you, such as: “BUT what can I do about it…I’ve been doing IT for so long now!” or “Why should I even try? I’m never, ever going to be good enough for you!” or “I’ve tried everything, but nothing works, so I give up!” or “I can’t do anything about IT because it’s out of my hands!” or “Whatever I try to do for you just makes things worse!”

6. Mad On. Using angry words or actions that derail calm talks, such as: “You’ve got a real anger issue, you know!” “Why can’t you control your temper?” or “There’s nothing to get so upset about!” or “Why can’t you just forgive the past and move on!” or “Don’t go away mad…just go away!” or “Why are you so mad at me when I’ve done nothing wrong?” or “You’re insane and out of control when you’re mad!”

7. Slanting. Slanting a discussion to lend proof to one’s viewpoint, such as: “Why can’t you just get over IT?” or “You claim to be a Christian but you can’t forgive.” or “Why do you have to always get so uptight?” or “Hey, read my hand…the past is over so get over IT!” or “Why are you always trying to control everything and everyone?”

8. Guilt Bombs. Detonating guilt bombs, such as: “After all I’ve done for you…this is your way of repaying me!” or “You’ve got to understand that I didn’t mean anything by it!” or “What did I do to you that made you say such hateful things to me?” or “Why are other people/things more important to you than me?”

9. Jumping To Conclusions. Jumping to conclusions when anxiety and worries mount, such as: “I know this isn’t going to work out!” or “This will be all my/your fault if something bad happens!” or “I know the other shoe is going to drop soon!” or “It’s no use trying to communicate with you!” or “Men aren’t very good communicators, so why expect them to be?”

10. Extremism. Using extreme thinking or emotions to win a point in a talk debate, such as: “Don’t blame me because I can’t make you feel anything!” “It’s not my fault!” “You are responsible for your own feelings and life!” “I didn’t mean to do it…IT was an accident so why are you so upset?” or “I can’t do anything about it…it’s out of my power!” or “Grow up! Here you are just throwing a fit and acting like a baby!”

In short, positive communication skills can save your business and yourself a load of grief…and they comprise the business of marriage and partnership. Hope is here: It’s never too late to spruce up your communication skills and add tools to your talk tool box.

Dr. Dennis O’Grady is a Clinical Professor at the Wright State University School of Professional Psychology. Dennis is also a communications psychologist from Dayton, Ohio, and the author of Talk to Me: Communication moves to get along with anyone at www.drogrady.com

How “IT’S NOT FAIR!” IS Supremely Fair

Child says: “IT’S not fair!”
Parent responds: “You’re right…It’s not fair. The FAIR comes around once in the summer!”

I am often at a loss for words when one of my young daughters forcefully exclaims: “IT’S not fair dad!” Other variations to this tune that make me cringe are: “That’s not fair!” or “That’s not VERY fair!” or “How would that make you feel?” After all, saying “Life isn’t fair!” is akin to saying “Fish need water.” It doesn’t add anything useful to the dialogue at all.

Sad to say, I’m not a child psychologist. I work with adults and teens. In my childhood past, the parental comeback shot at me by my well-meaning parents when I was a kid experiencing the same consternation or disappointment was: “Life isn’t fair, Denny!” Or, “Who said life is supposed to be fair? It’s not!” Most disheartening was: “Life’s NOT supposed to be fair…so you had better get used to it son!” Those well-meaning parent-responses had the effect of adding to my frustration and dismay.

When I repeat the same negative retort “Who said life is supposed to be fair?!” to my kids nothing much different happens. “Life’s not supposed to be fair!” didn’t work for me and it won’t work for my girls. There’s a better way. Why not break from the past…break past chains…break free and say something entirely new that is useful while respecting the emotions of the griper and groaner? Empathy works better than sarcastic exasperation on most days, doesn’t it?

I have been experimenting with a thought-provoking comeback that has proven helpful in the trenches. SO…when you once more hear from anyone (including yourself) that “IT’S not fair!” try this:

Child says: “IT’S not fair!”

Parent responds: “You’re right…It’s not fair. The FAIR comes around once in the summer!”

Don’t get me wrong. Said with sincerity, the distraught child will stop in their tracks and think about IT for a change. What’s encouraged is empathy for the disappointment, encouragement that the child still has options and that staying frustrated is a choice, recognition that all of us must work through our disappointments without going nuts or making matters worse than they already are. One life skill that our kids need to know is how to handle discouragement without giving up…to get on with options that might bring renewed satisfaction.

WWhoa! Feel the difference. One more time…this time dedicated to your child-self. In your skull talk, do you say “It’s just not fair?!” Here’s the new transaction to try on for size the next time you hear yourself lament: “Life isn’t fair…Life isn’t treating me the way I expect it to!”

Disappointed child-self says: “IT’S not fair!”

Understanding adult-self says: “You’re right…It’s not fair. The FAIR comes around once in the summer!”

Thanks go to one of my communication who shared those pearls of wisdom with me. They seem to be working pretty darn well in my family!

“Life’s NOT fair!” isn’t a fair retort. You may not have the body of a nude Brittany Spears or the financial wealth-building skills of pirate Orlando Bloom…BUT you do get better every single day by being the one and only you. And that FAIR comes every day of your life!

Dr. Dennis O’Grady is a communications coach from Dayton, Ohio, and the author of “Taking the Fear out of Changing” and TALK TO ME at www.drogrady.com

Use Positive Talk-Listen-Talk Tools

Make Time To Talk

You will get tips galore to pump up your spirits when they have been flattened by the sharp nail of “bad” communication here. My pick of the top 12 listening/talking skills to drive skillfully and sanely on the two-way communicator highway are:

  1. Listen with three ears
  2. Don’t confuse critical feedback with personal criticism
  3. Treat people you dislike kindly
  4. Like change
  5. Ask open-ended questions…then LISTEN
  6. When you need to say goodbye…say why
  7. Keep your word
  8. Repeat what you think you heard
  9. Go the extra (S)mile when you feel down
  10. Tell the emotional truth without censorship or shame
  11. Adopt the strengths of your opposite communicator type
  12. Respect that “chatter is cheap” while “talk is expensive”

If your talks are full of conflict, “warm and fuzzy feelings” you’re accustomed to at work will be replaced by cold shoulders, and the “warm and fuzzies” at home will evolve into turned backs in bed.

And like it or not: When a cold wind blows through the home of work or the home of love…we seek warmer fires to comfort ourselves by.

Dr. Dennis O’Grady is a communications psychologist from Dayton, Ohio, and and the author of TALK TO ME: Communication moves to get along with anyone

The Two-Way Communicator Highway

“What can I do to communicate more effectively?”

You are asking the right question when you focus on cleaning up your side of the two-way talk street.

My new book, TALK TO ME, will show you how to talk effectively and constructively about anything to get good results–especially “emotionally sensitive” topics and issues. Excellent communicators can talk about anything without losing their cool most of the time.

Co-communicators or partners who can’t “talk about anything” without dropping guilt bombs on one another will suffer the fallout of shame. Namely, the couple won’t thrive and will risk ending their partnership or ending up in an expensive divorce that doesn’t teach anyone to get along better or talk more positively. And they still can’t talk effectively about feelings or problems that need solving such as the use or abuse of money!

Bad Talks Result in No Intimacy

Good talk isn’t cheap chatter…IT’s priceless!

Respect that “Empty chatter is cheap while good talk is expensive!” and you will drive far on the two-way communicator highway and not tire.

Dr. Dennis O’Grady is the author of TALK TO ME