New Insights Communication Poll: How Do You Handle Anger?

Do you feel that you manage anger in healthy, expert ways? Most clients with whom I work closely to improve their communication skills are afraid of conflict and the anger that accompanies strong disagreement. In fact, “nice” people tend to stuff anger inside,
while “strong” personalities get their anger out. Both types of anger handlers experience some pretty negative consequences to their self-esteem, physical energy and the quality of relationships. Too weird is a combination of both approaches: Many times, we first stuff or sit on our anger and THEN explode on a passerby and say some pretty mean things.

IMPLOSIVE ANGER VS. EXPLOSIVE ANGER

How many of us swallow anger in an implosive way, and how many of us
get anger off our chest and distribute anger in an explosive way?

This New Insights Communication reader poll discovered that normal, intelligent people like you and me SAY:

50% say “I am an ANGER IMPLODER.”

30.77% say “I am an ANGER EXPLODER.”

19.23 % say “I am an ANGER EXPERT.”

DISCUSSION: Well, looks like we can all learn how to manage our anger and frustration a little better, can’t we? Looks like there are lots of “anger imploders” out there! In theory, the positive purpose of anger is to make difficult changes happen faster, to state disagreement openly and passionately, to admit to problems instead of ignore the elephant in the room, to brainstorm options to travel in new directions when we have lost our way.

DIFFERENCES BETWEEN EMPATHIZER AND INSTIGATOR COMMUNICATORS

In my interpersonal communication studies, Empathizer-type communicators (E-types) tend to be “anger imploders,” while Instigator-type communicators (I-types) tend to be “anger exploders.” One method for handling anger isn’t better than the other…just different. Empathizers and Instigators who use assertive talk strategies tend to deal with distress the best. Examples: “I feel very frustrated and disagree strongly with what you’re proposing!” Or, “Frankly, I know what you’re suggesting sounds good, but IT won’t work and will simply frustrate everyone!” Or, “I could act like I’m going along with the program here but I really don’t agree for one minute!”

Thanks for your vote…and vote on the next poll that addresses the issue and
impacts of social “shyness.”

Dr. Dennis O’Grady is a clinical psychologist and communications coach from Dayton, Ohio, USA. His new communication theory of Empathizer (E-type) vs. Instigator (I-type) communicators is featured in his newly released book TALK TO ME. In Dr. O’Grady’s clinical studies, Empathizer communicators tend to struggle with stuffing anger, while Instigator communicators struggle with spreading anger around. You can participate in Dr. O’Grady’s practical weekly communication polls at www.drogrady.com.

30 Guilt Trips You Don’t Want To Go On

There are 30 guilt trips you don’t have to go on even when you’re told to. Why allow anyone to practice psychology on you, or your self-image, without a valid license? IT’s amazin’ how many pokes, prods, slams, jams, stabs, zings, sticks and stones, arrows, slaps and put-downs, projections, rejections and slights, self-esteem zappers and other energy-draining tunes that can be sung until you have a splitting headache. Yup, so I’m going to tell you straight and plain how to TALK SENSE to yourself accurately when a “guilt hurler” is trying to drag you down and make you frown.

GUILT TRIPPERS ARE ILLEGALLY PRACTICING PSYCHOLOGY WITHOUT A LICENSE

“NegaTalkers” or “Psychocritiquers” are guilt trippers who make you feel judged as “not good enough” just as you are. So, well…I’ll skinny down to 30 picky and prickly critiques of “psychocritiquers” who are illegally practicing psychology without a license.

A powerfully positive comeback that you can use inside your head when guilt trippers are spreading it on thick is:

“If the shoe fits, baby…and that shoe DOES NOT FIT ME.”

30 POSITIVELY ACCURATE SELF-TALK COMEBACKS TO THE 30 GUILT TRIPS YOU DON’T WANT TO GO ON

Here’s how to TALK SENSE TO YOURSELF (first talk to yourself instead of defensively reacting or counter-attacking) when a GUILT BOMBER is invading your emotional mind with a draining energy. It’s like playing the “Simon says…game…only you refuse to play along.

1. PSYCHOCRITIQUER SAYS: Why DO YOU always have to be SO difficult?

A Thorough Self-Examination: Honestly, WHY DO I always have to be SO difficult? Am I being TOO difficult now? No, after taking a closer look at myself, I don’t think this shoe fits me. Whoa, I’ve got to go easy here…because I’m SO prone to picking up bad feelings (projected criticisms, guilt) that don’t belong to me. Alright, I know where I stand now and what my true answer is.

Positively Accurate Self-Talk: “If the shoe fits, baby…and that shoe DOESN’T fit ME!”

2. PSYCHOCRITIQUER SAYS: Why DON’T YOU change without my having to nag you?

A Thorough Self-Examination: Honestly, WHY DON’T I change my ways without needing to be nagged? Am I encouraging nagging by my procrastination? No, after taking a closer look at myself, I don’t think this shoe fits me. Whoa, I’ve got to go easy here…because I’m SO prone to picking up bad feelings (projected criticisms, guilt) that don’t belong to me. Alright, I know where I stand now and what my true answer is.

Positively Accurate SELF-TALK: “If the shoe fits, baby…and that shoe DOESN’T fit ME!”

3. PSYCHOCRITIQUER SAYS: Why DO YOU sound off like the world’s worst communicator?

A Thorough Self-Examination: WHY DO I sound off like the world’s worst communicator? Am I encouraging criticism by being negative and complaining all the time? No, after taking a closer look at myself…I don’t think this shoe fits me. Whoa, I’ve got to go easy here…because I’m SO prone to picking up bad feelings (projected criticisms, guilt) that don’t belong to me. Alright, I know where I stand now and what my true answer is.

Positively Accurate Self-Talk: “If the shoe fits, baby…and that shoe DOESN’T fit ME!”

4. PSYCHOCRITIQUER SAYS: Why DO YOU have to always be so negative?

A Thorough Self-Examination: WHY DO I have to always be so negative? Am I a negative person who croons a negative tune? Am I seeing the glass as half-empty, and not looking through my mistakes to the miracles? No, after taking a closer look at myself…I don’t think this shoe fits me. Whoa, I’ve got to go easy here…because I’m SO prone to picking up bad feelings (projected criticisms, guilt) that don’t belong to me. Alright, I know where I stand now and what my true answer is.

Positively Accurate Self-Talk: “If the shoe fits, baby…and that shoe DOESN’T fit ME!”

Your Communicator Type…”Inventors”

What do Bill Gates, Ben Franklin, The Wright Brothers, Sigmund Freud, Carl Jung, Coach John Wooden and Henry Ford all have in common? All of these cultural icons and change heroes are “inventors” who are Instigator-type communicators, one of two communication types defined in my book called TALK TO ME. They all have “instigated” and worked hard to promote great leaps forward in our way of life, business customs and ways of talking to one another. So what are these two new “communicator types”…and which type are you and yours?

THE TWO NEW COMMUNICATOR TYPES

The two new “communicator types” that I’ve extensively studied and researched are called “Empathizer-type (E-type) communicators” and “Instigator-type (I-type) communicators.” Neither communicator type is better of worse, just different. However, both E-type and I-type communicators use the four communicator modes (Emotions, Beliefs, Behaviors, Talks) in a completely different fashion. Knowing that difference will make all the difference in your world of talk.

For some fun I’ve begun to “typecast” famous people, living here or in heaven above. In my own field of communications psychology and psychotherapy, there were no bigger THINKERS and DOERS than Sigmund Freud and Carl Jung, intellectual pals who had a falling out. Change happens! Anyway, both Freud and Jung are Instigator-type introverts in my typecasting system.

Work Psychodrama: Fogging Up The Windshield Of Your Mind With Jive Talking

Are you enmeshed in a “drama atmosphere” at work or home that involves DISTRACTIONS galore, such as, grouchiness, grousing, negative talking, empty promising, high-brow pep-talks that are simple talk, empty word-talk that doesn’t solve problems or signal change?

Ah, my unfavorite pick of “talking head” distractions is this one: “Oh, I’ll get to IT…really, I promise…BUT I’m just too busy to get TO IT right now.” Truth is, the speaker won’t get to it, ever, and you will get to feel irritated, instead…if you permit yourself to.

PSYCHODRAMA

Why do we tolerate “drama…drama” in the work/loveplace? Because “psychodrama” DISTRACTS drivers and passengers from looking squarely at true results that range from poor to pathetic “we’re lost” outcomes. It’s sort of like saying while driving, “Hey, wow, look over there…you’ve got to see this or you’ll miss out!” Thus, “psychodrama mind games” or “talking trash” absolutely fogs up the windshield of your mind by confusing talking with doing…intending with delivering…saying “I’ll try to do it” instead of “I will do IT today!”

The truth is that the purpose of “work or personal psychodrama” is to keep the focus off of whether or not, “YES or NO…WHY or WHY NOT,” your fellow talk traveler is ACTUALLY achieving the promised results previously pontificated and punctuated with BIG CONFIDENT TALK. In fact, have you ever noticed when it’s time for an ineffective worker to receive their come-uppance, and unexpected “crisis” flares up? Hum…coincidence?

CHICANERY: TALKING IN CIRCLES

SO when you feel frustrated, probably there is a lack of agreed-upon results and loads of propaganda, distortions, lies, tall tales, logical sounding excuses and plain ole chicanery. Here’s how you know that you’re getting conned by “a drama King or Queen” at work:

1. AVOIDS. Does the “urgent” but unimportant. Too busy doing great things (i.e. helping others/self) to stay focused on the small things that reap great rewards.

2. DEBATES. Uses “what if” rhetoric that wins points, such as, “I’m thinking of doing” or “This plan is really going to work miracles.” Arguments are precisely logical, finely nuanced. Results are lackluster.

3. VERBOSITY. Although you may hear a blustery, “My actions speak for themselves!” there will still be inadequate results/actions (unkept promises) when measured closely. If you inquire about this discrepancy…be prepared for the talks to heat up.

4. HAIR-SPLITTING. Big, empty words are SO impressive. This is the old “Thou shalt say a lot and split fine hairs but do NOT answer the question!” approach. If you say enough gibberish, people will turn off and want you to stop torturing them with time-wasting, empty words.

5. TALKER NOT DOER. A talker is not a doer because promises are made to do better, but are rarely kept. “BUT I didn’t INTEND TO” is a legalistic form of self-defense to knock most counter-arguments down.

6. STIRS THE POT. Same as being the “master of avoidance” but preferred by the extroverts among us who can work a crowd. Pot stirrers keep things so riled up with “people problems,” that not much effective work gets done. “If you say something…will you do the something you say?!” cuts to the chase.

7. BRAIN DRAIN. Have you noticed being “dumbed down” when it comes to “words?” People don’t think words have meaning any more because words have been corrupted. Our brains have been drained of the ability to discern “truth.”

8. PROPAGANDIZING. Using powerful communication tools unethically to, “Lead the horse to water AND make him drink against his will.”

9. PSYCHOCRITIQUES. Being a “legend in m/y/our own mind” and “criticizing” ohers personality flaws and gossiping behind backs.

10. PLAYING SYMPATHY STRINGS. Playing on the sympathies of caring Empathizer types, even to the point of crying, about how we are “too stressed and busy” to get the crucial job done. Excessive self-esteem.

11. EXCESSIVE SELF-ESTEEM. Symptoms include sharing secrets, co-dependency, ethical oversights, lax boundaries, mind games, power trips, threats and tears, angry aggressiveness, talking over, using relationships for personal gain, not having any problems, thus, not needing to change.

12. FORGETTING WHO YOU ARE. Insensitive people are not good at letting you know how badly they need you, and equally good at making sensitive people feel like cold toast via power trips.

13. TALKING TRASH. Talking “trash” means going on-and-on about how you’re too busy to do what’s important to you…including hanging out with positive people, places and things.

14. DISTRACTION(S) GALORE. Threats/jeers/tears/fears sum up “the best defense is a good offense” guerilla talk tactics of psychodrama players at work. As long as you stay DISTRACTED…they aren’t on the hook to deliver the promised results.

PLAYIN’ THOSE MIND GAMES…WHEN THE RUBBER OF WORDS MEET THE ROAD OF REAL LIFE

Work (and family) psychodrama players are like the Wizard in the Land of Oz –they boom, bang, bellow and shout you down using smoke-and-mirrors. So what’s all the fuss and resentment about in the workplace or in the halls of marriage? Well, it’s about lack of results, pure and simple…and the accompanying energy drain when the rubber of words don’t meet the road of real life.

DOING WHAT’S IMPORTANT INSTEAD OF WHAT’S URGENT

Stephen Covey was SO right with the habit of, “Do the important instead of the urgent!” Always rippin’ and runnin’ and focusing on putting out fires will frustrate and stress you and everyone you work with and for. Are you frustrating yourself, getting in your own way, with loads of “jive talking” and lack of “positive results?” If so, it’s time to change all that.

STIRRING THE POT WITH PSYCHODRAMA MIND GAMES

Keeping things all stirred up in one big commotion or dust cloud makes sure important matters are avoided and poor results not focused on for long enough to make poor performers accountable for their mistakes. Thus, problem-solving is compromised. Know this: “Distraction” is the world’s best defense of mediocrity and interpersonal power-brokering.

Enough already of your energy being drained due to “psychodrama mind games” and your talents “thrown off” by a sad, gunny sacker “playing on your sympathy strings” when results aren’t forthcoming! You can let go of a work atmosphere that’s like “a crisis roller coaster that jolts up and down with everyone screaming in a Wizard of Oz fun ride with all the special effects?!”

Your energy is precious…your talents are needed…your energy will be drained and your spirits tapped and zapped into hopelessness when you bite into the manure sandwich of “psychodrama”…AND that is no fun at all.

Dr. Dennis O’Grady is the author of TALK TO ME. In this book, Dennis was tempted to define “psychodrama” as “breathlessly and ruthlessly acting out unresolved emotional issues on the work or relationship stage that serve as a DISTRACTION from determining whether or not positive results have been achieved to preset goals.” He chose instead to simply define “psychodrama” as a “distraction that works almost every single time.” Dr. Moreno was the developer of the original psychotherapy technique called “Psychodrama.” Acting is used to act out emotions in a group session, feedback is used for jettisoning old patterns, new ideas about relationships are then tried out with better results.

Do You Have The Freedom To Be YOU?

Independence Day is known for colorful aerial fireworks across the USA, but did you know this is the day to declare and celebrate the freedom and responsibility to be true to yourself, too? For example, do you say what you want to say…or do you tell people only what they want to hear? Find out by absorbing the relationship communication freedoms listed below:

I HAVE THE FREEDOM TO
Heal any hurt that befalls me.

I HAVE THE FREEDOM TO
Hold my own opinions.

I HAVE THE FREEDOM TO
Say hello to new people.

I HAVE THE FREEDOM TO
See a future of health for me.

I HAVE THE FREEDOM TO
Buy into new behaviors on my own behalf.

I HAVE THE FREEDOM TO
Say good-bye and let go.

I HAVE THE FREEDOM TO
Be emotionally honest.

I HAVE THE FREEDOM TO
Grow and change to suit my needs.

I HAVE THE FREEDOM TO
Like and love myself.

I HAVE THE FREEDOM TO
Feel hopeful during despairing times.

I HAVE THE FREEDOM TO
Persevere during imperfect times of unwanted changes.

I HAVE THE FREEDOM TO
Learn something new from old frustrations.

I HAVE THE FREEDOM TO
Laugh deeply.

I HAVE THE FREEDOM TO
Weep completely.

I HAVE THE FREEDOM TO
Accept reality as it happens to be.

I HAVE THE FREEDOM TO
Set aside unwanted habits.

I HAVE THE FREEDOM TO
Correct weaknesses.

I HAVE THE FREEDOM TO
Begin again.

I HAVE THE FREEDOM TO
Finish the race with a strong heart and head.

I HAVE THE FREEDOM TO
Have the courage to be who I am.

I HAVE THE FREEDOM TO
Accept myself today just as I am.

I HAVE THE FREEDOM TO
Be me!

BEING RESPONSIVE VS. BEING REACTIVE
To some extent, you get to choose how you respond to life’s downs and ups. Do you feel free to use these freedoms (and more) today and every day?

Get an earful and a mind-full of these interpersonal communication freedoms and assertiveness talk tactics each and every day by coming to this Web site. The ultimate freedom is the freedom to exchange your interpersonal communication weaknesses for positive talk talents and strengths.

In fact, you can go from being a “good” communicator to a “great” communicator in slow and steady ways by using the communicator “roadmap” in TALK TO ME.

Dr. Dennis O’Grady is a communications psychologist from Dayton, Ohio, USA, and the author of TALK TO ME: Communication Moves to Get Along with Anyone. Dennis believes a new era has awakened in our co-independent decision to use positive communication tools to create useful and effective work, family, couple and relationship changes at all levels in our world society. And the inspiration for this article came from Dr. Stephen R. Covey‘s book “The 8th Habit: From Effectiveness to Greatness.” About the importance of being true to who you really are, Dr. Covey writes: “There is a deep, innate, almost inexpressible yearning within each one of us to find our voice in life.”