I’m Having A Bad Day

BAD MOOD…BAD PRODUCTION

Does your production go down…or up…when you are upset? Answer these questions to get a glimpse through the keyhole of your motivational door, using the Talk To Me© positive and effective communication system:

1. What amount of your production (work done, attitude, being on time, feeling motivated) is affected by a bad mood day?

___ 25% ___ 50% ___ 75% ___ 100%

2. Do people talk to you when you’re having a bad day?

___ Yes ___ No ___ Sometimes

3. Do you take it out on others when you’re in a bad mood? How?
________________________________________________________________________
________________________________________________________________________

4. When your emotions are intense, how do you soothe yourself or calm yourself down?
________________________________________________________________________
________________________________________________________________________

5. What feedback have you repeatedly heard about how you handle a bad mood?
________________________________________________________________________
________________________________________________________________________

6. Can you make 10 deposits into a relationship bank account, only to have your account drained because of one bad emotional spending spree? Explain.
________________________________________________________________________
________________________________________________________________________

7. What one thing could you do differently to better manage your mood and make yourself more trustworthy?
________________________________________________________________________
________________________________________________________________________

PUT YOUR BAD MOOD ON SOMEONE CLOSE TO YOU?

One Empathizer put it this way: AS HIGH AS 70% OF MY PRODUCTION IS AFFECTED BY MY MOOD. I don’t want to work when I’m upset. I come off as an ass towards my supervisors – when I’m having a bad day, I lose it. I try to tell customers that “I’m really having an emotional day and I can’t figure it out, so please bear with me!”

ABOUT “TALK DOC” DENNIS E. O’GRADY, PSY.D.

Dr. Dennis O’Grady is the new Talk Doc in town, a corporate consultant, team trainer, and the insightful, original developer and researcher of the Talk to Me© positive and effective communication system. T2Me has been successfully implemented in a “top down” fashion in companies which know that communication is the best investment in the development of people skills, if you want to guarantee positive results. Dennis is president of the Dayton Psychological Association as well as a clinical professor at the Wright State University School of Professional Psychology. His “Talk Textbook” received The 2008 Axiom Business Book Award silver medal. Talk to Me: Communication Moves To Get Along With Anyone, is available at Amazon. Not much time to read? Quick reads on Dennis’s communication approach are available at no charge at www.drogrady.com.

Take A 60 Second Mental Vacation

HOW TO DESTRESS YOURSELF ON THE FLY

If you’re like me, you live your life on the fly. Time is compressed as you climb to the next vista on Success Mountain, tackle the schedules of too-busy kids, and try talk to your partner for a New York minute before you fall asleep, exhausted. So, how do you address the impossible task of staying as relaxed as possible as you make smooth communication moves during your day? Can you ever learn to balance those spinning plates on a stick as you surf the stress wave in front of you? Yes, you can. All you have to do is take time to energize (energy in) and talk to yourself in effective, textual tones.

SURFING STRESS WAVES

Surf’s up! And you can ride that wave of stress without being slapped down or drowning. Yes you can! Let me personally share with you how I stay pretty calm during my day, using strategies and tools from the powerful Talk to Me© effective communication system.

1. START YOUR DAY BY RELAXING. I start my day with one minute of non-performing time. (If I don’t take relaxation stops along the way, I’m a basket case by the end of my day.)

What You Can Do To De-Stress: Give yourself the gift of one minute of non-pressured time before you run off on a grueling marathon. If you don’t do this, little else will work.

Walk That Talk: Get up at the same time each day. Get up when your alarm goes off. No punching the snooze button. Take a couple of minutes in the morning to just sit in a chair and think about what you’re looking forward to accomplishing today.

2. WAKE UP FEARLESS. I try to wake up fearless by centering myself quickly in positive feelings and thoughts.

What You Can Do To De-Stress: Don’t criticize how you look or feel or get obsessive about every body ache and pain. Feel truly glad to be alive — you have another chance to experience and celebrate your life!

Walk That Talk: Feel your feet on the ground. Smell the morning coffee and be thankful that you could afford it. Thank the roof on your house or dwelling for providing you protection during the night. Feel the soothing water of your shower washing away the dirt and grime of difficult times. Pet the dog or cat. Relax. Giving yourself a little time to enjoy your life isn’t going to kill you…and it may do a lot to extend your life!

3. GO EASY. I show a little compassion toward myself when I’m a little put off, scared, or anxious.

What You Can Do To De-Stress: By now, if you’re like me you’ve had about 200 terrible thoughts that the world, as you know it, is ending. The bills are piled up high, waiting to tumble over onto your head; work is going to be a bear; you’re going to have an emotional meltdown; and the traffic congestion is going to kill you. And that’s how I start the day on a relatively neutral day! Funny: Although there’s nothing to worry about, that doesn’t stop me from finding something. To counteract all the negativity in your mind, acknowledge that not everything will go smoothly during the day for you, but that most events will turn out much less tragic than you anticipate. Tell yourself that it’s OK to be cautious or a bit anxious about the unknowns…then deal with them effectively, as you always do!

Walk That Talk: Talk sensitively to yourself. Examples: “Go easy here, Dennis. Your negative mind is going to have a field day with you if you allow it to. It’s no big deal. Your radar won’t pick up or broadcast fear. What are you feeling? Scared, anxious, unsettled, restless, lonely, mad or what? Hey, feelings are just feelings, and they aren’t in the driver’s seat of your life. You’re driving your own communicator car, and you get to choose how you talk to yourself all day long, beginning right now!”

4. DWELL MORE OR LESS. All right, as negative feelings or doubts rush into my mind, I make myself dwell more on what’s working and less on what’s not working. Although it isn’t always easy, it’s simply a matter of shifting the focus of my mind.

What You Can Do To De-Stress: No one can drive you up a wall without your consent! Work with the strengths of your communicator style, and use your communication type to your advantage. True, Empathizer communicators dwell more on what they don’t want, while Instigator communicators dwell more on what they do want, but both types are in control to use their strengths to turn the negatives into positives.

Walk That Talk: Talk insensitively to yourself when you’re stalled out. Example: “That’s enough of dwelling on thoughts that you’re not where the grass is always greenest. The grass is greenest on the side of the fence where you take care of it. Get a grip. This is just the drip…drip…drip of the negative thoughts torture technique. None of these thoughts are real anyway — they’re just your mind expressing itself in some pretty creative ways. Change the station in your mind, NOW, that keeps playing the worry record over and over!” A good stiff self-motivational lecture, to confront unproductive worrying, works wonders.

5. DON’T BLAME PEOPLE OR KNOCK YOURSELF OUT FIXING PROBLEMS. I spin my tires in deep ruts of distrust when I fear loss, and I focus my attention on who’s picking on me or pulling apart the threads in the fabric of my life. But hey, that doesn’t pull me down!

What You Can Do To De-Stress: Tell yourself the truth: since all blame games are lame, the harder you try to control other people, the ‘behinder’ you’ll get in your good relationships.

Walk That Talk: Talk some common sense to yourself so you’ll stay in your lane when you’re stressed out or tired. Example: “Dennis, this isn’t the time to try and solve problems. The purpose of taking a 60 second mental vacation is to relax. You don’t have to do anything. You don’t have to accomplish anything. John Bradshaw was right: You are a human being, not a human doing machine. Your goal, should you care to pursue it, is to give yourself a little space to breathe…and just BE! Do you think you can handle just letting go of your worldly woes to relax for a minute? Sure you can! Talking to yourself in positive ways works, even when it doesn’t seem so at the time. You know that!”

TAKE A MINUTE TO LIVE YOUR LIFE…TAKE A MINUTE TO ENJOY YOUR LIFE…TAKE A MINUTE TO FEEL ALIVE

I recommend taking a 60 second mental break, seven times each day, as you travel down the two-way communication highway. How can you find the time? Take a minute during a meeting to refresh; take a minute to take a deep breath while you’re driving (I know you can do it!); take a minute during a phone call to just listen, kick back, and enjoy. Take a minute to live your life, and enjoy relaxing as you drive along your crowded life highway, in a time crunch.

WALK THAT TALK

I work pretty constant long and intense days, so if I have a minute to spare myself some stress, then I’ll bet you could spare a couple minutes to do the same. Since these tips work for stubborn old me…surely they will work for smart, young you! Just talk a little sense to yourself. The tips I have spelled out for you are easy to use, even for the skeptical soul, but you must use them today to realize immediate results. We’ve got to walk that talk instead of just talk!

ABOUT DAYTON REGION COMMUNICATIONS EXPERT DENNIS E. O’GRADY, PSY.D.

Dennis O’Grady is an effective communication keynote speaker and workshop leader, who delivers corporate training which actually improves communication fast, from top to bottom. Dennis is the original developer of the powerful Talk to Me© effective communication system. So you want to be a better communicator? A little deposit of talking sensibly to yourself today will bring huge dividends into your tomorrow. You, too, can experience the benefits of Dr. O’Grady’s communication system personally by knowing your communicator type and sitting in the driver’s seat of your own emotion- and belief-driven life instead of being a passenger. Know thy talk type! Don’t create unnecessary drama in your life because you “can’t” simply relax. Stop stirring the pot of perpetual personal unrest with doom-and-gloom thinking. Connect with deep peace by studying the principles in Talk to Me: Communication Moves To Get Along with Anyone which is available at www.drogrady.com and Amazon.

War Of Words

I’M NOT GOING TO TAKE IT ANYMORE

Emotions rule your world when you allow them to. A war of words results, bombing your best relationships. But how do you switch your emotional attitude, when you’re reacting — instead of responding — to relationship hurts or stabs at your pride? By using the Talk to Me© system, that’s how.

IT’S ALL ABOUT THEM

If you’re silently angry, miffed, and stewing, then you are probably an Empathizer-type (E-type) communicator. If you let it be known, in no uncertain terms, that you’re not going to take it any more, then chances are you are an Instigator-type (I-type) communicator. E-types are too sensitive to others’ needs, while I-types are too sensitive about the self. You can adopt the strengths of your opposing communicator style, which then balances your personality and increases your options to talk like a champ…and to walk your talk in quiet confidence and serenity.

TIPS TO HELP YOU DETERMINE WHEN YOU OUGHT TO SHIFT EMOTIONAL GEARS

I-types know how to put the mind over emotions. E-types know when logic is limited to solve pesky problems. Neither style is better than the other, just marvelously different. Here’s how to know when you need to shift emotional gears:

1. EGO THE SIZE OF A BUILDING. Your pride is feeling wounded, and you want to set the record straight.

2. A LOOSE CANNON. You’re aware that the fuse for your mouth has been lit and is ready to explode.

3. PRIDEFUL ARROGANCE. The fact that your need to always be right, is wrong for your relationships.

4. A DISCONNECT. You aren’t connecting, with positive and accurate emotions, to the people who matter most to you.

5. IMPRESSION MANAGEMENT. You are trying too hard to impress others or rhetorically impress your viewpoints upon others’ minds.

6. MISSING TARGET. You lose focus of what you’re all about, like feeling unpressured or enjoying yourself without worry.

7. MESSING UP. You are frustrated because you know how you’re messing up the communication, but you just can’t seem to help yourself.

8. JUST TALK. You can’t just talk easily with your nemesis, and even little topics can ignite into a war of words.

9. HAPPY ON YOUR TERMS. You are wrapped around the axle of your antagonist, and you feel you must be happy on his or her terms only.

GAIN, DON’T STRAIN…JUST TALK

Does everything seem like really hard work, and you feel like you’re slogging through knee-deep mud? Then you will make matters worse by engaging in a war of words that threaten to end your relationship world…and you don’t want that. Remember, you will build a foundation of trust when you don’t say what you could say. Those few words would blow up the relationship bridge which you’re trying so hard to reinforce. “They had it coming!” doesn’t feel nearly as good as, “I deserve to feel in charge of my life, happy and contented, today.”

ABOUT COMMUNICATIONS PSYCHOLOGIST DENNIS O’GRADY, PSY.D.

The Talk to Me© system will help you gain, not strain. You will notice gains in personal energy, confidence, and a quiet certainty that you can switch from driving in emotional lanes that are defeating you and yours. You will move forward easily, instead of feeling stuck in a pit of tar. You will no longer feel like a robot, and you will be able to fly like a duck through foul weather. You will stay in the present instead of invoking past pain, and you will not repeat past painful patterns in the future. You will experience positive emotions, without falling into the trap of, “But when’s the other shoe going to drop?” You will feel thankful and happy on your terms, and you will let go of needing to control anyone or anything. In short, you will be in far better spirits as you drive down the two-way communicator highway.

Dennis E. O’Grady, Psy.D., is a corporate trainer, relationship coach, and banquet keynote speaker who lives and works in Dayton, Ohio, USA. His latest book, Talk to Me: Communication Moves To Get Along With Anyone, describes how to become the leader of your own life and how to become a better communicator in ways that benefit all those with whom you communicate, as well as yourself.

Do You Put The Brakes On Bad Talk?

TAP THE BRAKES TO SLOW DOWN BAD TALK

Do you put the brakes on bad talk? “I probably said more than I should have!” is a clue that you need to clear the way ahead for good talk. Tap on those brakes when you’re moving too fast. Slow down and keep your eyes peeled for a traffic jam or pile-up ahead! Instead of going to extremes, such as reacting too passively or too aggressively, too pessimistically or too optimistically, seek the middle road or directive course of action. And, too, the right course of action may not feel real good.

DO YOU HAVE A HIGH COMMUNICATOR I.Q.?

Know your communicator type and you will go far! If you are emotional and sensitive, then you are an Empathizer or E-type communicator. If you use logic and reasoning to cope with life, then you are an Instigator or I-type communicator. If your feelings are easily hurt, and you have trouble getting beyond the past, then you are probably an E-type. If you get mad, tell it like it is, and then get over it but are caught off guard when others are still stinging from your words, then of course you are an Instigator communicator. It matters not whether you are a boy or girl, straight or gay, young or elder, generation X or generation Y, rich or poor, black or white, American or European. What does matter is your communicator type.

THE JUNK IN THE TRUNK

Emotions aren’t a breeze for either Empathizer (E-type) or Instigator (I-type) communicators, who are an even split between men and women. In fact, when all emotionally riled up with no place to go, E-types will act out and do something stupid. On the other hand, I-types will talk out and say something stupid. Either way, buckle up because a talk crash is looming ahead. Tragically, in fact, our respective blue (E-type) and burnt orange (I-type) talk cars speed up when we should tap on our brakes to slow down. Then, on we speed dangerously fast down a foggy road of messed-up communication gaps. So, how do you slow down when your emotions have you moving way too fast?

TAP THE BRAKES TO SLOW DOWN ON BAD TALK

Vulnerable emotions mess up mindful communications. What to do when your emotions are running hot, but you seek to speak assertively and confidently without coming across as an arrogant idiot? Do you follow good communication rules even when you don’t want to because lashing out or running away would feel better?

DO TALK:

* Do tap on your brakes when your emotions are running hot.

* Do release yourself from the prison of perfectionism.

* Do listen more than you pontificate or lecture.

* Do hear negative feedback that resolves pesky problems which haunt you.

* Do escort the elephant in the room outside your front door.

* Do respond authentically to others instead of using “knee-jerk-me-jerk” reactions.

* Do pull out the tree from your own eye before you point out the toothpick in the other guy’s eye.

* Do nurture yourself and reach out to others to “depressurize” when you’re stressed out.

* Do use your character values (honesty, integrity, respect) as your compass when speeding along, lost in a fog of emotion.

* Do take the cotton out of your ears, especially if you are prone to trying too hard to be right, just to save face.

* Do make every effort to change and grow on a daily basis.

* Do have the first action, instead of having the last word.

* Do be a validator, instead of a villain.

* Do remember that God gave us one mouth and two ears for a very good reason!

* Do follow good communication driving rules, especially when you don’t want to.

* Do slow down when your emotions are hot.

A SINGLE COMMUNICATION FAILURE DOESN’T MAKE YOU A COMPLETE FAILURE FOR ALL TIME

I strive daily to improve my communication skills, which at times seem woefully lacking, due to a trunk load of emotions. Thus, as the “Talk Doctor” (T.D.) I don’t suffer from a superiority complex but from an inferiority complex! What do you stand for? When you fail to communicate, is it always the other guy’s or gal’s fault? The (b)lame game is lame!

GUTSY COMMUNICATION

Do you feel that many problems can be fixed by communicating clearly while following the rules on the two-way Communication Highway? Gutsy communication solves problems and values relationships and loves people.

The Talk to Me© system is the communication map to solve many confusing relationship communication riddles…when you use it!

WHO IS RELATIONSHIP COACH AND CORPORATE COMMUNICATIONS PSYCHOLOGIST DENNIS E. O’GRADY, PSY.D.

Dennis O’Grady, Psy.D. delivers couples communication skills, executive coaching, and corporate training which solves pesky problems by producing positive results. Dennis is the original researcher and developer of the powerful Talk to Me© positive and effective communication system. The Talk Doctor’s compete textbook of good talk is Talk to Me: Communication Moves To Get Along with Anyone, which is available by calling (937) 428-0724 or at www.drogrady.com and Amazon.

Depressurize

CHOOSE YOUR MOOD CHANNEL?

Depressurize…today. But how? Where does your pressure originate — lack of sleep, unexpected problems, shortage of time, or bad moods caused by someone getting on your last nerve? Problems in cahoots with emotions have a way of distracting you from finding solutions to even the smallest of puzzlements. Moreover, you want to be able to get your work done and enjoy yourself, and your team members, as you effectively solve problems that benefit everyone. Can you pump up your mood and promote unstoppable motivation in yourself? Yes, by using the Talk to Me© positive and effective communication system. Talk tip? Purposefully select the talk lanes in which you drive, to boost your positive energy and help you feel calm, centered, and confident…and to encourage you to solve problems, not cause them.

I’M NO LONGER IN A BAD MOOD WHEN I WAKE UP

Here’s how one manager using the Talk to Me© system described the changes that quickly added up in his life:

I used to always be on a bumpy mood ride…I would get mad over anything. I couldn’t get to sleep easily at night, because in my mind I’d be trying to solve all my problems that arose during the day. Then I’d wake up in a bad mood and get mad at myself, feeling the angry grogginess of sleep deprivation. My mind wouldn’t clear, and I couldn’t think straight during the day. It’s not nearly as bad now, because I’m using the talk tools from Talk to Me. I’ve needed something to be significantly different in my life for a while. Perhaps this positive change will last. We’ve even had good times talking as a family, and we feel good as a couple, too. It all feels really good.…I feel calmer, more confident, and more able to flexibly handle whatever comes up during my work day. People at work comment on how much better I’m doing, but as an I-type teaser I just say, “Hey, it’s my new haircut!” But my thoughts really are flowing freely…I’ve been accomplishing more work in less time…and I’m feeling much less depressed.

The Talk to Me© system will help you feel more energized on a regular basis, whether the work is routine and boring or exciting and passion-driven! You will be in the driver’s seat of your work performance, and you will enjoy it!

EMPATHIZER VS. INSTIGATOR COMMUNICATOR MOTIVATIONAL APPROACHES

Your innate communicator type determines how you approach work and motivate yourself to complete the work required. Innate differences:

  • SENSITIVE EMPATHIZER COMMUNICATORS. Sensitive types — Empathizer (E-types) communicators — disapprove of feeling pressured, and when their backs are up against the wall, it takes a psychic toll. When feeling pressured, Empathizers’ stellar performances decline and taper off. E-types then become overly cautious, opposing any activities which involve taking a risk, becoming risk-adverse.
  • INSENSITIVE INSTIGATOR COMMUNICATORS. Insensitive types — Instigator (I-types) communicators — handle pressure like pros, but it can take a physical toll. When crisis strikes, Instigators quell their emotions to excel. When boredom comes home to roost, though, I-types’ energy and motivation drains from them like gas through a hole in a gas tank. I-types then become too impatient and risk-perverse by stirring the pot or jumping into new lines of work.

Neither energy vector source is better or worse than the other. From the brief descriptions above, are you an E- or I-type communicator when it comes to pressures at work and problem-solving preferences?

PROBLEM-SOLVING: NEW, SMALL STEPS NET HUGE REWARDS

What small problem-solving steps might give you a completely new view of what’s working and what’s not working? Ways to open both E- and I-types’ minds to new solutions that work to solve pesky problems:

1. Be on-purpose. Often, you hear this true excuse: “But, I didn’t do it on purpose.” That’s exactly the problem! You need to do more things ON PURPOSE. Otherwise, your mission will be off-purpose and off-course. The result — a lack of problems being solved.

2. Don’t try to solve problems as you’re trying to get to sleep. Although you think about tons of issues and possible solutions, you will not get to sleep easily nor will you sleep peacefully. Solutions to problems are rarely found in your dreams.

3. Master the habit of Deflection and Distraction. Humans hope that by ignoring problems, they’ll go away, and perhaps they do, for a while. Then they will sharply boomerang right back at you, whacking you in the head or cutting your cheek.

4. Own and wear your part of the problem proudly. Awareness is the first step to solving a problem. Be aware that you pile much stress on yourself by the way you talk to yourself, and how you do or don’t structure your day effectively.

5. Allow yourself to accept help. You live in the growth zone, not the stunted zone! Talk to professional consultants, who will serve you as a neutral voice of calm reason, about the issues which perplex you.

6. Change your point of view, just a little. Turn a little to the left or to the right to see a different view of the Grand Canyon…or the problem at hand. Park in a different spot…read something you ordinarily wouldn’t…walk around in your work space to places where you normally wouldn’t go. Often, a change of scenery is just what is needed to induce “the light bulb comes on in a darkened room” effect.

7. Let go of Dictatorial Communication. Your way is not the only way, and many times it’s not the best way, even when you can convince others to follow you. Two-way talks result in A’s bright idea + B’s strong opinion being put on the Communicator Table, where they merge into C, a creative solution that no one saw while focusing on a singular option.

Why go on a bumpy mood-ride that jolts your problem-solving capacities and deflects your attention from solving what you can and letting go of what you cannot control?

ON CONFLICT AND EMOTIONS

Are you unintentionally causing conflicts that stress you? Of course you are! You often burn your own psychological toast! Well, how does pressuring yourself with extremely negative (pessimistic) thinking or extremely positive (optimistic) feelings relate to your communicator type performance, using the Empathizer or Instigator lens?

I. E-TYPE CONFLICT STYLE. For Empathizers, accepting unnecessary conflict is tied to feeling helpless in the face of anxiety. E-types will unintentionally put up with big problems for too long — by trying to ignore the elephant in the room — before fixing them. Thus, when they are anxious, E-types are vulnerable to changing too little as the time stands still.

II. I-TYPE CONFLICT STYLE. For Instigators, causing unnecessary conflict is linked to feeling hopeless in the face of boredom. I-types will either unintentionally create a mess and make problems when they feel bored, or they won’t solve the little problems, that are as clear as the noses on their faces, which could lead to big solutions for everyone. Thus, when I-types are bored, they are vulnerable to changing what they shouldn’t touch with a 10-foot pole.

When E-types and I-types are driving their respective blue and orange communicator cars — cutting across negative talk lanes without signaling — problems are repeated and reinforced. Unhelpful communication patterns develop and become indelibly etched in the drivers’ minds. E-types know how to groove with people, while I-types know how to move people! And, although E-types need to have the first action, that doesn’t stop I-types from having the last word!

THE HUMMINGBIRD EFFECT

In my motivational story of the hummingbird stuck in my garage, Birdie made her problem much worse by doing the opposite of what would work. She flew to the back of my garage where it was dark, then flew up to get out, beating her little head against the ceiling, trying to get out, until her tiny feathers were flying everywhere. Know the feeling? The actual solution was to fly down…and back, toward the bright light, to escape.

This is yet another good reason for adopting the strengths of your opposite communicator type! The solution is in the other room in your heart-mind, so to speak. That’s why I recommend this problem-solving and energy-producing communication rule: “When you’re doing something that isn’t working, do something — anything — differently, including doing the opposite of what you’ve been pushing.”

Repeating problems paradoxically give us all a feeling of security, because the same results predictably keep happening over and over again. Is this the kind of security that we really wish for?

WORK WITH YOUR EMOTIONS INSTEAD OF AGAINST THEM

Pushing against the river will wear you out. Why working constructively with emotions is so important to both E- and I-types:

E-types: You don’t have to run and hide from your emotional anxiety, through bad action habits or being the proverbial ostrich. This is problem avoidance.

I-types: You don’t have to run and hide from your emotional boredom, through bad talk habits or being the proverbial bull in the china closet. This is solutions avoidance.

My dear Empathizers and Instigators, we all work better together! You can look at the bright side of things — and still deal with dark emotions — as you solve problems effectively, and move on down the road of life with a smile and a feeling of gratification.

ABOUT LEADERSHIP COMMUNICATION TRAINING EXPERT DENNIS E. O’GRADY, PSY.D.

Get behind the wheel and take control of your communication and organizational skills with Dr. O’Grady’s Executive Coaching and Professional Training. Dennis O’Grady is a Dayton region psychologist who provides private therapy for couples and communications training for corporations. Dr. O’Grady’s pioneering interpersonal communications system will help you get along with anyone, even the difficult or annoying people in your life, to make you a better communicator. His communication system is the focus of his third book, “Talk to Me: Communication Moves To Get Along With Anyone,” which is available at www.drogrady.com and Amazon.